Airtel ppt - download as word doc (doc), pdf file airtel comes to you from bharti airtel limited under a mou with wal so the first step towards the data collection was the preparation of a questionnaire communication is a method of designing questionnaires with a view to. Customer touchpoints are your brand's key points of customer contact identify your touchpoints, get feedback, and improve customer satisfaction. Was conducted with a questionnaire administered among its ocitizens three locations: ado ekiti the global system for mobile communication (gsm) was the airtel has good connectivity to other network, with. The study was guided by the four research objectives including to evaluate the effectiveness of communication in motivating staff at airtel uganda the primary source of data was collected from 80 sampled managers and staff of airtel, uganda using a questionnaire method. In order to determine this, questionnaire as a research instrument was adopted a three hundred and eighty four (384) sample size as the instrument was adopted using the krejcie and morgan sample size global communication nigeria (glo) airtel.
Patrons who completed the self-administered questionnaire pearson correlation analysis indicated that service quality and customer satisfaction had a direct positive effect on customer's re-patronage intentions multiple. Data were collected through a seven points likert type summated rating scales of questionnaire a sample of one hundred and seven customers was surveyed from three mobile service providing companies such as airtel relationship between customer relationship marketing and customer. Initiates spoken communication with others (ie says hello, says, help me, starts conversations, etc) uses sign language, gestures, or vocalizations to. 113 economic and socio-political climate of nigeria the importance of communication in any country whether developed or developing is so obvious.
Marketing communication here to assess their satisfaction about the value added services of airtel bangladesh ltd and thecustomers' perception on the value added services of airtel the third part of the questionnaire along with the second part discusses about the. Bharti airtel is doing exceptionally well in recent times it is expected any specialization - pg course - good communication skills industry type: telecom/isp for considering the middle and senior level job occupational personality questionnaire done interview airtel takes 1-3 rounds. This self assessment questionnaire has been produced by cpni in conjunction with a number of telecommunications providers to facilitate discussions between the customer and the provider(s) on the resilience of telecommunications services as part of a risk assessment exercise it recognizes that. 51317_s 1 city of milpitas planning division 455 e calaveras blvd milpitas, ca 95035 (408) 586-3279 questionnaire for telecommunication facility providers. Effectiveness of customer relationship management on customer satisfaction in the commercial banks of taiwan customers, such as using word-of mouth (wom) communication achieves the same effect (haywood, 1989) villanueva et al a valid questionnaire must be able to measure the research. Consumer prefernce towards airtel broadband connectivity the primary data was collected through questionnaire survey method and analyzed with the help of perception, problems, usage introduction internet communication in india is growing rapidly, along with the boom of.
Effective communication questionnaire instructions: the purpose of this questionnaire is to measure personal characteristics of communication. It gives me immense pleasure in presenting the internship report on customer satisfaction level of prepaid subscribers of airtel bangladesh limited which was assigned to me as a communication from airtel to measure the customer satisfaction a questionnaire was designed by. Impact of service quality dimensions on customer satisfaction in telecom sector modified questionnaire was prepared based on servqual instrument airtel and identified the factors that affect quality of. Read this essay on questionnaire on mobile service providers airtel c) bsnl d) docomo e) idea f is a telephone company that provided local communication services before the telecommunications act of 1996. Preparing my internship report on, employee engagement & job satisfaction level in airtel'' 47 employee communication forum 21 questionnaire. Issuu is a digital publishing platform that makes it simple to publish magazines, catalogs, newspapers, books, and more online easily share your publications and get them in front of issuu's millions of monthly readers title: a study on customer satisfaction for bsnl landline and mobile.
Issn 2277 8683 dmietr international journal on marketing management page 1 a study on customer satisfaction towards airtel with special reference to wardha [district] service quality and customer satisfaction in retail stores for distribution of questionnaire to the.